Billing Policy & Fees

BILLING POLICY

Kingscliff Health is a private billing practice.

During business hours, children 15 years and under and concession cardholders are billed concessional rates. DVA gold cardholders are billed directly to the Department of Veteran’s Affairs. Standard rates apply to all other patients.

In order for us to bill Workcover/insurance consultations directly to the insurer, we require details of the insurance and approved claim number.

Payment is required on the day of your appointment. We accept cash and EFTPOS payments. Medicare rebates can be refunded directly into your bank account via our TYRO machine (cheque/savings accounts only).

FEES

See table below for standard and concession fees. Your doctor determines the Medicare item number, based on the consultation time and complexity, and relays this together with billing instructions to reception. Please discuss any concerns you may have about fees with your doctor before leaving the consultation room.

Procedures, treatments, and investigations performed in our treatment room attract a separate fee to cover nursing costs and consumables (expensive dressings, bandages etc) and there are no Medicare rebates for these. You will be advised of this prior to treatment. If not, please ask the doctor or nurse.

Payment for extended appointments is required at the time of booking.

We require notice the day before your appointment for cancellations, otherwise a fee will apply and payment will be required before booking another appointment.